Westpac’s website woes continue
Saturday, 8 September 2007
The SMH Blog reports on Westpac’s continuing problems:
“Thousands of Westpac customers went without their internet banking and online broking services for most of yesterday following a website glitch which, as of this morning, has still not been completely fixed.”
Q: Is this the same bank known for its crippled pages and worst website presentation?
A: Yes.
Q: Is this the same bank which has done a major visual “makeover” but then forgot to fix their usability and accessibility flaws?
A: Yes.
Q: If you put lipstick on a pig, is it still a pig?
A: Yes.
My second candidate for the web monkeys of the year award.
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