Westpac's website woes continue
The SMH Blog reports on Westpac's continuing problems:
"Thousands of Westpac customers went without their internet banking and online broking services for most of yesterday following a website glitch which, as of this morning, has still not been completely fixed."
Q: Is this the same bank known for its crippled pages and worst website presentation?
A: Yes.
Q: Is this the same bank which has done a major visual "makeover" but then forgot to fix their usability and accessibility flaws?
A: Yes.
Q: If you put lipstick on a pig, is it still a pig?
A: Yes.
My second candidate for the web monkeys of the year award.
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About the author
Ivan Lutrov is the owner of Lutrov Interactive. He creates cost effective business websites that are simple, engaging and very easy to use. When not busy working on client and personal projects, he's into photography, fishing, cricket, tennis, music from the 70s, cooking, good wine, and apparently knows "way too much" about movies. He tells it like it is, whether you like it or not. Subscribe to the Lutrov Interactive feed via RSS and follow Ivan on Twitter.