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Friday, 29 August 2008 9:30 am

Westpac’s website woes continue

Saturday, 8 September 2007  

The SMH Blog reports on Westpac’s continuing problems:

“Thousands of Westpac customers went without their internet banking and online broking services for most of yesterday following a website glitch which, as of this morning, has still not been completely fixed.”

Q: Is this the same bank known for its crippled pages and worst website presentation?
A: Yes.

Q: Is this the same bank which has done a major visual “makeover” but then forgot to fix their usability and accessibility flaws?
A: Yes.

Q: If you put lipstick on a pig, is it still a pig?
A: Yes.

My second candidate for the web monkeys of the year award.


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