Westpac's website woes continue

The SMH Blog reports on Westpac's continuing problems:

"Thousands of Westpac customers went without their internet banking and online broking services for most of yesterday following a website glitch which, as of this morning, has still not been completely fixed."

Q: Is this the same bank known for its crippled pages and worst website presentation?
A: Yes.

Q: Is this the same bank which has done a major visual "makeover" but then forgot to fix their usability and accessibility flaws?
A: Yes.

Q: If you put lipstick on a pig, is it still a pig?
A: Yes.

My second candidate for the web monkeys of the year award.

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About the author

Ivan's mugshotI'm Ivan Lutrov and I'm the owner of Lutrov Interactive. I have 25 years of experience producing interactive work and I create cost effective business websites that are simple, engaging and easy to use. I practice what I preach and I say what I really think, even if it's sometimes not what you want to hear. Subscribe to the Lutrov Interactive feed via RSS and follow me on Twitter.