Click on the logo and break the website

On the web, it's standard practice to have your logo a clickable link which takes the visitor to your home page. Although I have seen the occasional business website which doesn't allow you to click on the logo, I haven't seen any that break the website when the logo is clickable.

Until now.

It seems that the people behind Sensis, the "search engine for Australians", could have used a little help with their acceptance testing before they went live:

  1. Go directly to their "contact us" page.
  2. Click on their "sensis.com.au" logo in the top left corner.
  3. Enjoy the "404 not found" page.

Clicking on the logo breaks the website

It appears that the Sensis programmers have made the assumption that a visitor will always enter their website via the home page, where a "session identifier" is established, presumably to track what the visitor is doing. If the visitor tries to access some of their pages directly, their application successfully detects that the "session identifier" isn't set and attempts to set it by including it as a URI parameter for every internal link, including the home page.

And that's the problem, right there.

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About the author

Ivan's mugshotI'm Ivan Lutrov and I'm the owner of Lutrov Interactive. I have 25 years of experience producing interactive work and I create cost effective business websites that are simple, engaging and easy to use. I practice what I preach and I say what I really think, even if it's sometimes not what you want to hear. Subscribe to the Lutrov Interactive feed via RSS and follow me on Twitter.